Patron: My grandson needs to read a book he picked from the 11th grade reading list. Can you see if you have it there?
Me: Sure. Do you know the title?
Patron: No, he only gave me the name of the author. Houghton Mifflin.
Me: That's probably the publisher.
Patron: You can't find it just by that?
Me: Probably not, they publish a lot of books. Do you have a copy of the reading list?
Patron: Hold on, I'll ask him...No, he lost it. He said it's by a woman. That helps, right? How many books do they publish by women?
Me: A lot sir.